FREQUENTLY ASKED QUESTIONS
- 01
Your rental includes use of your marquee lights. Rental agreement will highlight pickup and drop off times or delivery/set up for an additional service fee.
- 02
Our lights are big and bold! They’re 4 feet tall and about 2-3 feet wide.
- 03
There are designated pickup options. Our letters are big, 4’tall, 10”deep, and 2-3’ wide. Large orders will need to be picked up with a full size truck. Smaller orders may be picked up with midsize vehicle. Rental agreement will help with suggestions.
- 04
We are currently servicing the Sioux Falls and Aberdeen areas. Service outside of these areas will depend on availability and delivery fee will increase based off miles traveled.
- 05
We require a payment of 50% of the total balance (non-refundable). The remaining balance is due 2 weeks prior to the event date.
- 06
No, the marquee lights require access to a standard 3 prong outlet.
- 07
No, the bulbs are all LED so they are cool to touch and have a low power consumption.
- 08
Yes, we require the client to have a backup indoor area if the original outdoor area is not approved or if weather does not permit.